The customer service at Barwell Chef is severely lacking. I caution against ordering their food through Deliveroo. I placed an order at 10 pm, received no delivery, and encountered complete silence from the restaurant. Despite contacting Deliveroo, they informed me that the restaurant handles its deliveries and provided a number to call directly. Despite numerous attempts, my calls went unanswered. Checking their Google listing revealed a closing time of 11 pm, explaining the lack of response. Deliveroo continuously displayed that my food was being prepared, claiming it was delivered by 1 am. However, I never received the food and received no communication from either Deliveroo or Barwell Chef. When I sought a refund from Deliveroo, they claimed inability to assist. Contacting the restaurant resulted in poor treatment over the phone, with the staff asserting their inability to resolve the issue. I paid £15 for a simple meal via Deliveroo and received nothing but abuse from Barwell Chefs and a meager apology from Deliveroo. Steer clear of these scammers.