I had a crazy experience with a driver. Driver arrived after ringing 5-6 times for directions and was completely inebriated (fell on the ground, couldn't walk straight, rambling incoherently) . He stuck his foot in the door when I was closing it and pushed his way in to the house and grabbed me (breaking my glasses). I called for my partner and he ran off but I was terrified -it was so weird and unexpected. When I contacted Deliveroo (phonelines not in operation - useless A. I. bot on chat-help) they had no clue who the driver was!!! After 3 days of emailing, I gave up on the prospect of receiving any kind of customer service. App deleted - it's just not safe when Deliveroo don't even monitor or train their drivers.