I placed an order, excited to enjoy my meal, but what happened next was beyond shocking. The rider didn’t hand it to me in person. Instead, he dropped it in the middle of the road, took a photo, and left. When I saw the picture, I had to search for the spot where he abandoned my food. By the time I got there, my meal was gone. I reached out to Deliveroo, expecting them to make things right, but they coldly told me there was nothing they could do—that my money and meal were lost. I couldn’t believe it. They took my hard-earned money and left me with nothing. This has been such a heartbreaking experience. The lack of care, accountability, and empathy is staggering. I’m devastated and deeply disappointed. Avoid Deliveroo at all costs—they will take your money and leave you with nothing but frustration and regret.