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Alice Rose
This company have the worst customer service I have ever experienced. My account was hacked (and orders placed luckily I didn't have enough money in my account) a year ago. I am being 100% serious that it took them a year to properly investigate. They then told me they were completely closing my account and to open a new one. Now I have been sending emails for a further explanation as to how this has happened and how to open a new one to no response. I guess they just don't want me as a customer! I used to order at least once a week!
6 years ago
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Deliveroo has a 1.2 average rating from 1,082 reviews

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Alice, Customer Support

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