I have been charged and they never delivered
Worst experience ever. The driver called me claiming that he has arrived, I literally run downstairs and I was not able to find him. When I looked in to my phone I found out that he had already charged me for the delivery that he didn't make. I called helpline while I was still waiting downstairs and looking around hoping to see him. While I was waiting, talking with helpline and looking around, I received an email saying that the driver is waiting outside. This obviously was not true as I was already there trying to find him. The email was also notifying me that if I will not find the driver I will be charged. This is so ridiculous. I will never use their services again. It's literally waste of money and time.
6 years ago
Deliveroo has a
1.2
average rating
from
1,082
reviews
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