Horrible company, I just read the below reviews and I can see I’m not the only one. AVIOD deliveroo. Basically my order got really cold and items missing as well due to rude driver, as he insisted to my concierge to go to wrong address but in our building security only I can open the main door when some one wants to get in, I did open the door but then driver didn’t come upstairs due to argument with concierge and he insisted to go to wrong flat, in the end he said to concierge if I want my food I had to come down. Eventually I went down and he insisted again that address was different I tried to show him that on my account address is correct, he was very rude and said he was about to leave with delivering food anyways. On top of that when I came upstairs to have food, items were missing and food got cold as well so couldn’t enjoy the food at all. Worst experience. Customer service didn’t do anything, I had to explain my self again n again. Worst company ever. Never gona but from them ever.