Serious warning: do NOT entrust Deliveroo with your precious bank details! I would very strongly encourage people to write to the UK Trading Standards. Or even to your MPs. This is a Rogue organization and should not be allowed to operate in this country. Our Deliveroo account was hacked and orders were placed by criminals to the tune of 100£. At unacceptable length, Deliveroo eventually clarified what had gone wrong: the 3D-Secure Verified by Visa page on the Deliveroo website has been breached (if indeed this is the real reason for Deliveroo allowing criminals access to our money). Deliveroo will not take any responsibility for this and tells us it is out of their hands, and to contact our bank, it is an utterly unethical stance. We entrusted our bank details to Deliveroo. It is up to Deliveroo to ensure that its relationship with the Visa is in good order, and that customers may safely entrust Deliveroo with their bank details. Deliveroo cannot be trusted with your bank details - be very careful! Now we must spend hours, DAYS of our time repairing the damage and reclaiming our funds. The Customer Service Center (based, I believe, in the Philippines) has been so unhelpful that we could weep. We have wasted so much time, hours and hours, on this organization that rakes in inordinate profits, or has done so historically, while their customers are treated with utter lack of care, disdain even. I cannot imagine Deliveroo will be around for much longer, but I would like my 100£ back and compensation for my time. UK Trading Standards may be found easily online if you wish to write to them. Otherwise phone them on: 03454 04 05 06 This organization cannot continue to get away with the abysmal level of service it has been providing.