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Anonymous
0 stars... Absolute time wasters, I feel sorry for the restaurant I ordered via deliveroo tonight. Says 30 mins delivery time and an hour and a half later still nothing! I rang the restaurant to see what the hold up actually was as the app didn't tell me. The truth was there was no drivers to collect the food they already cooked on time so it would of been freezing cold! Deliveroo customer service wasn't that helpful as it was 10pm and my family had already eaten without me... I told them I wanted a full refund as I've gone without dinner tonight. They cancelled the order completely and credited 5 pounds. I said what is 5 pounds going to do? There's an expensive 5 pound delivery fee so that gives me nothing and won't be using the service again... Absolute joke!
5 years ago
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Deliveroo has a 1.2 average rating from 1,082 reviews

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