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Harriet Messent
Horrific customer service! There was a problem with their website last night in London which told me that that my order hadn’t gone through. I therefore then ordered directly with a restaurant locally. Turned out my order had gone through and they charged me for it! The customer services team now refuse to refund me although I have always been a loyal deliveroo customer. Will never use them again. They are beyond unethical.
5 years ago
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Deliveroo has a 1.2 average rating from 1,082 reviews

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