Deliveroo sucks at customer service. They keep repeating the same thing over and over and don’t really resolve anything. Yes, we got a refund. But we were not notified that the restaurant decided to cancel our order over an hour after it was placed. We were left with a hungry and tired child on a Sunday evening. Similar thing happened in the past - after eating for the order to arrive for over two hours and tried to cancel, but they refused. I will not be ordering via Deliveroo again. And apparently it doesn’t provide great working conditions for the driver either.