This review is against Harlow Deliveroo service, absolutely shoddy and would not recommend them. We placed an order (under my husbands account) and was advised 16:15 - 16:20 delivery time. This kept creeping later and later with the reason being that they could not find a driver. When it got to a delivery time of 17:00 that was it. I finally rang the restaurant themselves to see what was going on and they explained that Deliveroo were not being helpful at all so provided me with Deliveroos number in order that I could cancel the order. Although we were given a £5 voucher against our next order we would never use this service in Harlow again, why on earth accept an order when you have no available drivers and the fact that no one for Deliveroo thought to call us is poor customer service. The only saving grace was that once I got through on the telephone everything was sorted out quickly. The restaurant itself could not have been more helpful as we re-placed our order directly with them and they not only gave us a substantial discount they also added desserts to our order. Deliveroo Harlow you need to get your house in order.