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Anonymous
Tried to order something from the app twice and was told that my address is out of the delivery area which I know is not true. Finally tried on the website and managed to successfully place an order. Waited 70 minutes to be told my order had been delivered when there was no sign. I got through to someone on live chat relatively quickly, I was told the order was cancelled due to road closures which I know for a fact there aren’t any. They gave me a credit for my order which would last 30 days, I was clearly not happy as I will never be using deliveroo again and finally managed to get a refund.
5 years ago
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Deliveroo has a 1.2 average rating from 1,082 reviews

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