No drivers so no food delivered, time to stop using Deliveroo
Our review follows a similar pattern to everyone else. We ordered our food at 7.22, the delivery time kept being pushed back and when I phoned at 9pm they acknowledged they still had no driver to allocate to the pickup. I cancelled the order and cooked instead. It is obvious that Deliveroo do not have sufficient drivers to meet the order demand. Why continue to take orders when there are no drivers?I do not understand how this business model works - the restaurant loses out , the customer loses out, surely it would be better to stop taking orders when no drivers are available. The restaurants who sign up (and presumably pay) for this service must be even more frustrated as they cook food which is never collected and have customers who never receive their food. Time to give up on Deliveroo, I won’t be using them again.
5 years ago
Deliveroo has a
1.2
average rating
from
1,082
reviews
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