Very Poor Experience. We booked a takeaway for TGI Fridays around 18:00hrs through Deliveroo. The delivery time was given to us for 18:45 which with it being a half term we thought that was ok. At 20:00 hrs some hr and a quarter past the delivery time we still had not received our meal. They had not even sent a rider to collect it. On checking through the app we had one update which said, we are having difficulty in locating a rider but don’t worry your food is being kept fresh. If it was supposed to arrive at 18:45 and had not even been collected at 20:00hrs it would not bet be that fresh. Who on earth would want their burger takeaway kept warm for some hour and a quarter at least. Extremely poor service, poor updates and on contacting Deliveroo to cancel the order in the end as we made alternative arrangements, extremely poor customer services. Deliveroo is a Very unreliable service. Thank god for Dominoes who delivered within 20 mins.