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Gemma
Shame you can’t give no stars to be honest. Ordered a KFC through deliveroo and after waiting an hour and 20 mins it was finally on its way. 6 mins later it had apparently been delivered. After contacting the deliveroo team through the live chat the lady said our rider had been knocking for 10 mins and had left our order in the front garden. I live in a first floor flat, went to check the little patch of grass that is probably considered a garden to the rider and low and behold no food. The lady on the live chat was very nice and offered credit in the account which was declined by us as we will never be ordering from deliveroo again. In the end I went out to get the food myself which defeats the whole point of this service. Think I’ll be sticking with JustEat in future!!!
5 years ago
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Deliveroo has a 1.2 average rating from 1,082 reviews

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