I was feeling quite feverish today so decided to try deliveroo as I did not have the energy to cook. When I looked to see where the driver was as it had seemed quite long online it said it had already been delivered. What?! I called deliveroo they said the driver came and waited ten minutes then left!??? what?!!! Am I supposed to find your drivers on the street? Isn't he supposed to ring the bell?? The deliveroo customer service lady first said it was my fault since I didn't come.... where? To find someone somewhere on a scooter? I didn't know he had come! he didn't tell me, and then another thing they couldn't explain is who did he give it to??- why did it say delivered?! Considering deliveroo is such a big company I am really shocked the manager was so curt- they could have said we are so sorry we don't know what happened and we will chase it up and let you know meanwhile we are are organizing a delivery to you asap- right at the start but instead I had to be on the phone for 40 minutes being put on hold as the manager is 'busy'. From a food delivery company that didn't deliver is that not a concern for the manager? I am not impressed with how I was treated at any time today :(