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Anonymous
First time I used your service to organize delivery of food for my father who is cocooning due to covid. Food never arrived. Tried to contact driver and no response. Tried to contact their customer support no response until 10.30 ...never investigated my complaint- driver never waited outside. Not interested in resolving valid customer complaints. Costly and disastrous service - avoid. Your so called customer support team need to urgently get training on what a customer means and how to treat a customer.
4 years ago
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Deliveroo has a 1.2 average rating from 1,082 reviews

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Alice, Customer Support

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