Absolute disgusting service - A restaurant never delivered my food, they use there own delivery service so Deliveroo can't track or trace. I contacted them after 2 hours and the restaurant owner said it is on its way. I phoned Deliveroo who then contacted the restaurant who then started to say it had been delivered - I had no notification to say it is has and they could not give me a time when it was because it never was, the restaurant manager hangs up me. Deliveroo are taking their word for it and saying they can't refund or give me credit. DO NOT USE. Nothing but scammers.