Order was never delivered, no refund, no explanation. I contacted them many times over the month following asking for a refund as the order never arrived, nobody even tried contacting me if it was the case they couldn't find the office. They not only did not issue a refund/credit- they wouldn't give me a reason for it. They said they were deactivating my account for "undue refunds or unreasonable complaints"! I laughed at the beginning of all this in pure disbelief but now I'm just confused! Apparently it's my fault, they don't believe me, won't give me any explanation. I feel like I've been robbed, really horrible feeling.