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Anonymous
If I could leave no stars I would. Ordered from deliveroo and only the drinks turned up. Phoned the restaurant who advised they couldn't do anything and couldn't send a replacement order. They told us to use the chat option on the deliveroo app. There isn't a chat option on the deliveroo app. Clicked for help on our order and advised that all the food had been missing. I'm still waiting for a response 6 hours later. We had to place another order for food and pay a second delivery fee. Once this is sorted I'll be deleting the app and not using deliveroo again. Please don't waste your time and effort on this app, you'll be disappointed, they obviously have poor customer service and only care about taking your money.
4 years ago
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Deliveroo has a 1.2 average rating from 1,082 reviews

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