Not pleased so far honestly. I placed an order Nov 30th, 23 for 2 travellers, both colours that I really wanted. One in stock, one on pre-order, and the time that my preorder finally came in, January 19th of 24… the other color was sold out, so they refunded me. I emailed in to inquire, and advised my disappointment. And it took a week before anyone got back me, and in the meantime, I ordered another 2 traveller cups. They give me a discount code, to use, AFTER I ordered a second time. I replied, asking if they could please just ship all of my cups together, and refund the second shipping fee, and I didn’t hear back from anyone till after my 1st cup shipped. And then was informed, no, it’s not possible. Now I’m getting a request for a review, before I’ve even received 1 of my 3 traveller cups. Honestly, super dissatisfied with the experience and disappointed in the service of this company. Which is too bad, as I was going to talk to my boss about ordering these for our client gifts. The cups may be great - but I’ve been left with a sour taste in my mouth from the experience.