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Leah Uszynski
Absolutely love my hydrojug traveler(got it on Amazon and it arrived in 2 days). And so far liking my shaker! The only thing that would actually keep from purchasing again from their site is that they have the slowest shipping speed out of any company I have ordered from. My product was in stock when I ordered, but I ordered during a sale, and my shaker cup took 3.5 weeks to arrive. Once they shipped it, it showed up in 3 days, but it took them forever to actually print the label and mail it. They say it will take 5-10 business days to ship during a sale, but not only did it go over the 10 days, when I emailed them asking for an update after the 10 days had passed, I had to email them twice asking for an order update before getting a response and the responding person was not very compassionate or friendly. They just told me, along the lines of, “As you can read in the order confirmation email, orders can take up to 10 days to ship.” And then after they replied to my email, my label was printed. Not sure how much longer I would have ended up waiting had I not emailed them and they printed it in response to my email. Great product, but I will aim to order through Amazon instead of their site for better shipping times and better customer service should I ever run into an issue with my order. Based on their response to me, I’m not sure how well they would be with damaged or defective items should I ever receive, and I know Amazon is great with those kinds of things. So yeah, I recommend, but not from their website. 😂😬🫠
1 year ago
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Hydro Jug has a 3.8 average rating from 989 reviews

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