Adopted a surrendered cat from an organisation. Her previous owner had passed away and her family surrendered the cat. She's chipped but I cannot get the chip updated with my details. Even the cat charity I got her from couldn't. Identibase want the previous owners consent? Erm, that'll be a bit difficult. They don't answer emails or the phone, both me and the cat rescue have tried for over 2onths to sort this. I can't re register online it takes me on a loop. My lovely little pet is still registered to a passed on lady in another town over 30 miles away. I'm even thinking of getting her chipped with Petlog chip. And why they need a subscription is beyond me.