An absolutely awful company. Their business practices are an absolute disgrace. When I paid £30.00 over the telephone to transfer my new dog into my name from a previous owner, Identibase did not tell me that the fee would be autorenewed every year, or that they had kept my card details on file. Both of these acts were without my specific permission or consent. Nor did they refer me to their terms and conditions that state they will autorenew the fee every year. I feel very unsafe knowing that my dig has an Identibase chip in her, as I feel I will be "blacklisted" if she goes missing for no other reason than I have complained about their shoddy business practices. To be fair Identibase say they have now cancelled the autorenewal, and say they have deleted my card details, but only after complaining in an email and on the phone to them. Identibase should be ashamed of how they conduct their business dealings.