I found a cat about 2 months ago hiding in our outbuildings. He was extremely hungry but very friendly and was obviously someone's pet. My vet scanned him and found he had an Identibase microchip. When I phoned the company they refused to talk to me so my vet phoned them and was told there was at least a 10 day waiting time to check the microchip number! This is a joke as they seem to be making money out of people's misfortune if they lose a pet. We still haven't heard back from Identibase so have welcomed this lovely cat into our family where he is very happy and settled. It upsets me to think there may be someone our there who is desperate to find their pet and Identibase are just not doing their job - disgusting!