My cats have been registered with the company for 8 years, but now one is missing. The web page to report one missing is broken. No one answers the phone (permanently engaged tone). No reply to emails. No reply on the help chat function.
I rang my vet because this worried me. And when they checked the microchip number it said my cat was not registered.
This is a total abdication of duty with NO warning or means to contact, and now if anyone finds my cat he cannot be linked to me.
4 years ago
Identibase has a
3.4
average rating
from
291
reviews
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