iPhone 12 Pro is much harder to get the glass off of than previous phones. I was sure we would crack it. I would highly recommend the new no-handed opening tool. We didn't have it and four hands were jammed around the tiny screen, two with picks and an isclack strained to it's maximum suction abilities. Cleaning old seal off of the bottom case is still the hardest part of any phone repair in my mind. You have to be forceful around lots of delicate stuff and it feels like the adhesive is much stronger and thicker on this phone. Love iFixit, though, and the ability to repair our own stuff. Keep up the great work.