What is the point of having a customer service team that are unable to help with your query. Paid a lot of money to buy a kitchen and have it fitted only to come up against unhelpful customer service and still waiting for an email to be answered after over a week, absolutely disgusting and you can only send an email not able to speak to the person who is dealing with it, but cannot guarantee an answer, but you made us pay up front and did not hesitate to take the money, seems you really do not care about your customers. And we still have an unfinished kitchen.