Terrible and unsatisfied experience and no accountability from company AVOID THIS COMPANY AT ALL COSTS!Poor service and bad customer service. No reliability just left my parcel on the other side of my apartment building. My apartment number (delivery address) is not even on the door where it was left and more than 50 people and their visitors have access to these gates and they did not even try to conceal it. No courtesy call to ask if I was happy for them to leave it unattended and even says I signed for the parcel when I was not home to give authority just careless attitude from the company and delivery driver they hide behind a photo that says delivered but do not want to take accountability for their actions. 20mins after I arrived home to look for it and it was not there! So who is responsible? They should have better policies and procedures to ensure this doesn’t happen because it clearly happens a lot within this company! How can they drop off a parcel no where near my delivery address and say it’s been delivered then I email to complain and all they say is it has been delivered and do not address any of my concerns in the email just reply with the same autobot responses. When they did not take the necessary actions to ensure I recieved it. How do I know delivery driver didn’t just take the photo and then take my package back? I was also keeping an eye on tracking and there was no real time updates to show it was picked up by driver until it had been delivered so not even reliable to tell you it would be delivered that day. It says 1-2 business days but was dropped of at nearly 8oclock that night on Christmas Eve. I would have been happy if they just took the parcel back to warehouse and I would have been happy to go and collect myself.