Terrible service, they must work on communicating and their understanding of the job, as I’ve spoken to a few different workers regarding my package not being delivered each with their own story, I get different instructions each time that are useless as none of them have brought me any outcome. The updates are unclear from their customer care, and they informed me if you need urgently needed to collect it from DIP Warehouse I reached 8 AM and they had no idea where is my package After 3 hours of waiting they found it in another company warehouse (Economic courier and freight services LLC) because IMile have no facility to deliver JAFZA Area and they could not deliver because in-between they have an issue and as per my request they said they can give back 3 PM to IMile, Al queries warehouse and I go there and collect from them and IMile not take any responsibility.