I order a sample rug. It arrived promptly and I loved it . I was told that if I returned the rug the cost of the rug would be applied to my new purchase. Now, if I chose not to purchase the larger rug I could simply return the sample rug. The price the fellow told me shipping should be approximately $10. Ok fair. I took the chance ....I’ll spend ten dollars to return it if I didn’t care for it. But, I loved it!!! Found it on Overstock for approximately $50 less. Your company said they couldn’t match the price because the name was different. Ok, sorry...I had to save myself money so I ordered from Overstock. Went to the UPS store to return your rug. I was quoted a dollar amount in the thirties. What??? Sooo. Instead of shipping I kept the $20 rug. Although I kept the sample rug, I would have preferred my money back. Hope this information helps you in the future. Also, I hope you follow up with a response so I know my comments counted. Thank you!