I have been searching for a new 9 x 12 rug for my livingroom for months. Saw a Karastan that I loved at Macy's, but it was over $3,200 and above my budget. Through a google search, I discovered your site where I found the exact same rug for a fraction of the price. To be sure the colors worked in my home, I ordered a runner and was delighted when it arrived (in short order) and matched beautifully. Not only that, the rug is plush and gorgeous! I went back to the site and ordered the 9 x 12 and got a 10% discount on top of their already low pricing. The new rug should be delivered next week and I can't wait to get it! Happy dance!