I was a bit leery about buying a rug online from a company I didn't know, but yours had good reviews so I went for it. Several years ago I bought an OW Kharma from a local store. Recently we rearranged our furniture and decided we needed the rug to be bigger. I found the same rug, 465J4, in the size I needed in your listings and placed my order. I was surprised at how quickly my rug arrived. Even more surprised to have a pad included, and completely satisfied with the products you sent. And, I think the price was about the same as what I paid for the smaller rug locally. Now my living room looks great, and my daughter is using the smaller version in her room. Win, win, and win again!