Great product. If it’s customized it will take a long time but it will be done to quality. Limited customization options but they will work with you to try to make something that functions for your need. Measuring is a bit of a hassle and technicians are limited, however with a few attempts it can be done and the end product is sized precisely. Easy one person install. Was worried it may crack when bent but it turned out highly durable. (Commercial grade version). No audible draft after installed. Indow is more clear than my actual window! Free cleaner included with Indow that works really well. Great way to exhaust an AC unit in a modern home to avoid the ugly plastic exhaust window insert that comes with AC units. Easy to work with and great customer service. Everything comes on time and is organized well. Would recommend 100% if your timeline isn’t too tight.