The process to measure, receive, and install the windows was excellent. My only problem is there are placed in the double hung windows of my 120 year old home. Placing against the bottom sash works well, but there's a 2 inch space to the frame/glass of the upper sash. I can't push against the top and upper sides to install the insert tightly as it isn't against anything. Not sure how I would have measured to make this tighter. I think a particular problem with oriel double hungs with a larger lower sash.
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