We contacted the company (Indow Windows) through an online 20% off promotion (WOW20). The company replied through email to schedule an estimation meeting. The only available selections for the meeting were for after the promotion had ended. We conducted the phone meeting and received the estimate with only 15% off (the now current promotion being offered). We inquired about the discrepancy in the discount, and we were offered an additional 2%, now bringing the total discount to 17%. This appears to be a bait and switch advertisement, and the company sales team will not acknowledge why we are not being given the promotional discount that was offered at our intended time to purchase and first point of contact. It seems that they purposefully delayed the estimation meeting to reduce the discount from 20% to 15%. The product is quite expensive and the immature and questionable nature of the sales strategy has us puzzled.
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