We operate a crisis helpline in the middle of a busy, historical, downtown area with a lot of noise due to the lively nature of the area. Things such as live music, loud cars, even karaoke nights across the street. Naturally this makes working a crisis helpline difficult due to the sound levels. Because of the historic nature of our location we were unable to replace our windows with modern windows to block out sound. So we turned to Indow for an alternate solution. We were uncertain if inserts could be made for our uniquely sized windows, but after using the measuring tool sure enough Indow was able to produce them! Communication with our Indow Rep was easy, and it never felt like we were just being pushed to be sold a product. After installation, the noise has been cut DRAMATICALLY! The difference between rooms that have them installed, and those that do not, is very much noticeable. These have been the perfect solution to our problem short of being able to replace these windows completely.