I started my journey with TEFL at the start of Covid while working full time and going through a tough family situation. The advising team was great until I paid for the course. Once they had my money, I had very limited advisor support throughout and after the course. Because of Covid, I couldn't do in-person practical hours. I managed to get remote practical hours but they missed the deadline. I asked for grace in a tough time and none was given. I was told that I would have to pay for a whole new course and do everything all over again at full price! So not only did I waste my time but also my money.