This company do not seem to ship anything they are the middle men, take your money and pass the work onto someone else. 3months ago they collected my parcel to germany, Hermes collected it, landmark global shipped it. It never arrived, first it was not collected from the collection point, yet it is a door to door service, next it was damaged and being returned BUT NOT TRACKED so no-one knows where it is. It is not declared as lost so cannot claim for it and you just get fobbed off from the customer service, even though they cannot tell you where it is. They now claim it can take up to 6 months to return the parcel, in other words when you run out of patience in asking where it is! Stay well clear. I have since sent 5 parcels to germany without issues with another company, that tells the story.