The ordering of collection and delivery and price excellent. InterParcel were efficient but used DX whose driver was off sick on the day I waited in ALL DAY. The driver turned up at 7-15 saying he had to do his colleague's work after he had completed his own. I had contacted InterParcel and in the end got excellent communication with James Giffen who offered to follow up immediately. The difficulty was that DX whose services were used did not let me or InterParcel know the driver was off and that it would be elate in the day when the parcel was collected. The "next day delivery" ( Friday) has still not got to the destination on Sunday. fingers crossed for Monday!!