Not impressed. I paid for a door to door delivery from the UK to Gibraltar. The delivery took far longer than expected, which I was prepared to overlook in view of the present world situation, but what I was not happy about at all was the positive raft of extra charges made by a company called Packlink Madrid, which I presumed was some kind of handling agent in Spain. The charges levelled by this outfit quickly exceeded the entire cost of the door to door delivery and they just kept on coming. The parcel was sent in August and I had yet another charge for about £13 in November, which was when I decided I'd had enough. I contacted my credit card company and asked them to reverse all the charges made by Packlink Madrid and to refuse all further charges made by them. Perhaps the final irritation was that whoever the local delivery company was in Gibraltar, they also wanted to make an additional charge to deliver it to the destination address. So 'not impressed' more or less covers it.