A terrible experience. The indicated delivery times were incorrect from the start and the item was delayed. The details are not transparent and the quote a customer receives is generic, apart from the price. Once you get the quote you assume that the original and destination locations are taken into consideration but the way it is done with this company is very misleading. It's not how a company should provide quotes with lead times at this day and age.
They also offer additional insurance for your item, only to have exclusion policies that are not transparent and misleading. You end up purchasing additional coverage only to not be eligible for a claim in what feels like the majority of possible products.
This company clearly prides themselves in producing non-transparent fine-print that is misleading to the end-user and also does not provide adequate customer service and resolution to problems when they arise. Stay clear and safe yourself the hassle.
You pay peanuts and get a monkey service, shame on you Interparcel.
2 years ago
Interparcel has a
4.5
average rating
from
9,913
reviews
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