Mary Evans was extremely helpful and obliging when I decided to cancel a booking I had made. It was on the actual morning of the day that the parcel was due to be collected, that I cancelled but she was very helpful and understanding and refunded my charges with no questions or quibbles. I am very impressed with the service that this company offers in general and the charges are very reasonable and affordable. I will definitely use them again in the future and would recommend them to anyone that needs an easy to use and understand online parcel delivery service, where size nor dimensions matters.