Best rates for shipping a parcel weight of 35kg. I chose interparcel premium which uses UPS. What I didn't like is that the parcel was collected at 2.15pm but doesn't actually get logged in the system till around 8pm when the driver returns to the depot and there is no collection receipt for peace of mind. Furstratingly my parcel was delayed but thankfully I chose the premium service for a very small fee so courier fees will be refunded! Live chat service is very convenient and quick to get through unlike having to wait on a telephone with other couriers plus there are agents around late. Big thanks to SABRINA SLADE, her customer service is top notch and provides a very satisfying user experience. An asset to the team, well done.