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Made a Purchase from a seller in the UK. Item was sent using interparcel with 2-5 day delivery to Singapore. Whiles tracking the item, I noticed a "International Held in Hub, No Invoice [Missing totally]" status. I got in touch with their live help desk and was attended by Rachael. After a quick verification process, Rachael said she would send over the missing invoice and that delivery will still be made within the time frame. Everything was done painlessly and helped to reassure me that the item would be delivered promptly.
8 years ago
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Interparcel has a 4.5 average rating from 9,913 reviews

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Alice, Customer Support

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