Disgraceful. Would recommend searching elsewhere for other more reliable firms. Failed to deliver all boxes ordered, courier uninterested, lied to by staff at call centre and forced to do a 60 mile round trip to collect missing parcel myself. Complained and given only a partial refund for missing box and advised by Interparcel that booking a delivery for a Saturday does not even guarantee this will be delivered on a Saturday. Sought recompense for failure to deliver what was booked and paid for in advance and for time and money i had incurred i having to do the rest of teh job myself and incur a 60 mile round trip as well as numerous calls and loss of time ect. Customer Services uninterested and just go round in circles but do not even listen to the main issue that you raise. So you pay in advance for an urgent delivery of 5 boxes they deliver only 4 you then have no choice but to incur financial losses in collecting the missing box yourself and when you complain Customer Services are not interested and provide an insult of a partial refund implying this is only done as a good will gesture and that they do not even have to do so. So you pay in advance for a service it is not delivered you incur losses in having to finish the job yourself then when you complain you are advised that they don't need to refund anything for the service they failed to deliver and give you a tiny bit back painting themselves as being generous for doing so. Disgraceful service and even more disgraceful "Customer Service" hence the inverted commas Would not recommend