Interparcel are money grabbing time wasters. They effectively kidnapped £1000 of my stock for three months, lying about the parcels location for over a month after being given no tracking information. I paid for a ten day service, and after 3 months have finally had my parcel returned to me after failing to even deliver. I also had to pay for this privilege! I have also wasted hours and become stressed as a result of chasing them for info with at least 5 phone calls a day for a fortnight at one point. I would avoid this company at all costs. Unprofessional with no awareness of customer service, still haven't received a real apology or any kind of refund despite a manager admitting their wrong doing.