Received an invoice 7 weeks after the parcel was delivered by ups, stating that it was oversized and I was due to pay them £76 in fees including their “admin” fee. I have learnt to cover myself from supposed charges by having a calibrated set of scales and a branded tape measure and took pictures of both. I enquired as to why it has taken so long for this charge, and also if they could show me some proof from ups about charges for it supposedly being oversized, which I know it wasn’t especially since the size of the item is a known quantity too as well as my photos. No one could answer my request for information about the supposed charges for size discrepancy or why it is so far down the line, so I have not bothered sending my pictures through, I suppose I should charge an admin fee for doing so! I think I have been a customer for somewhere in the range of 10-15 years, I would rather see them in court than provide information in what I see to be as false charges that may be some sort of scam as they cannot answer any simple questions regarding the matter. Update: emailed them with pictures to prove that it was well within size limits, then told it was not boxed properly so that is why I am being charged, despite their invoice for charges stating it was oversized and emails too. This is now almost 10 weeks after delivery, and proven itself to be a scam charge as the reasoning has changed and they are unable to provide me of evidence of ups charges or a reason why it took 7 weeks. I will be charging them for my time for any future interactions as it is just a disgusting way to deal with customers by lying to them.