Ordered a parcel for 24 hour delivery using parcelforce. Parcel was not collected, no tracking was available through interparcel and no help was forthcoming from them. I had to re-vist the drop off point to find out what had happened to my parcel and found it had been given to a royal mail driver 2 days after it should have been collected. No tracking was available through interparcel and no help was forthcoming from them. Parcel was eventually delivered 4 days late (+ a weekend) . Interparcel have refused a refund even though parcel force offer one, guess they will be keeping that for themselves.