Paid over £60 for a same day collection - UPS Express via Interlink to Cambridge. Interlink advertise if you order before 4pm its same day collection. therefore as my parcel is so urgent I ordered the express service at 2pm Thursday and yet at 8pm still no collection! No phone call - no apology nothing! When I call the help line im told that collection on same day is not guaranteed!! Despite what the frickin website says - apparently Its only guaranteed next day delivery after collection! My parcel needs to get to Cambridge by Friday which is why I paid for an express service on Thursday within the timescales given! But now they are not even collecting until Friday (if they turn up) but don't guarantee delivery until Saturday! What a RIP OFF!! FALSE ADVERTISING _ SHODDY SERVICE- £60 for nothing!